FREE U.S. SHIPPING + FREE RETURNS

Shipping

Shop with confidence. We provide free shipping within the contiguous U.S. See the full details below.

Shipping

  • We offer free standard shipping to delivery addresses within the 48 contiguous states in the U.S.
  • We do not ship internationally at this time.
  • We typically process orders the same day if placed before 1pm ET on a business day. Otherwise, we process them the next business day, excluding holidays and weekends.
  • Orders ship from Detroit, MI with UPS Ground Shipping, which typically takes 1 - 7 business days to arrive. The carrier does not guarantee these times.
  • We are not responsible for lost or stolen packages. Please take the following steps if a package goes missing:
    1. Check with household members and neighbors to see if anyone may have received your package.
    2. If no one has received the package, please file a claim with the carrier responsible for your package
    3. Contact us with the form below with your order ID and the claim number from the carrier.
Please file a claim with your carrier first and make sure you have the claim number ready.
Please email us at hello@saybrooksleep.com from the email address you used to place your order and provide your order ID and UPS claim number.