Shop with confidence. We provide free shipping within the contiguous U.S. See the full details below.
- We offer free standard shipping to delivery addresses within the 48 contiguous states in the U.S.
- We typically process orders the same business day if placed before 1pm ET on a business day, excluding holidays and weekends. In times of extreme volume, it may take longer to fulfill orders, but we do our best to be as expedient as possible.
- Same business day refers to the following Monday if the order is placed on the weekend or after 1pm on Friday or on a non-working holiday. Similarly, next business day refers to Tuesday for orders from that time period. For Mondays that fall on a holiday, the next full business day takes its place, and so on.
- Fulfillment timelines are not guarantees unless expedited shipping is chosen, but it is very rare for the fulfillment times to deviate from what is stated.
- Orders ship from Detroit, MI with UPS Ground Shipping, FedEx Home Delivery or USPS Parcel Select, which typically take 1 - 7 business days to arrive. The carrier does not guarantee these times, and we are not responsible for carrier delays.
- We do not ship internationally at this time.
- We are not responsible for lost or stolen packages. Please take the following steps if a package goes missing:
- Check with household members and neighbors to see if anyone may have received your package.
- If no one has received the package, please file a claim with the carrier responsible for your package
- Contact us with the form below with your order ID and the claim number from the carrier.
Please file a claim with your carrier first and make sure you have the claim number ready.
Please email us at firstname.lastname@example.org from the email address you used to place your order and provide your order ID and UPS claim number.